Citibank - Never Ending Story



Dear Citibank,

Why?

Your customer services call me and say the Air Asia Citibank Mastercard is approved from the system on 4 of October.

Why I received a letter and say my application is failed?
More over, I call citibank and confirm also fail.
I triple check again by email them and confirm fail.

You think I am beggar or bugger?

Why now you give me?

Sorry, everything is too late.